It runs a self-hosted AI support desk with live chat, unified inbox, AI replies and copilot, knowledge-base training, human handoff, tickets, SLA workflow, CRM records, billing, channels, Envato verification, reports, APIs, webhooks, and connectors.
Laravel
AI Support Desk
Live Chat
OvionDesk
OvionDesk is a self-hosted AI support desk that ties the bot into live chat, knowledge answers, confidence review, human handoff, tickets, CRM records, billing, channels, Envato support checks, and workspace operations.
OvionDesk is a self-hosted AI support desk, not just a chatbot: live chat, unified inbox, knowledge-grounded AI, human handoff, tickets, CRM, billing, channels, Envato verification, SaaS workspaces, and connectors in one Laravel product.
What this product does
OvionDesk is a self-hosted AI support desk that ties the bot into live chat, knowledge answers, confidence review, human handoff, tickets, CRM records, billing, channels, Envato support checks, and workspace operations.
OvionDesk is a self-hosted AI support desk for teams that want the whole support operation around the bot: knowledge-grounded answers, citations, confidence checks, human handoff, unified inbox, tickets, CRM, billing, channels, Envato verification, white-label SaaS, APIs, webhooks, and connector architecture.
It is for owning the support operation around AI instead of only answering messages with a basic chatbot.
Support teams, SaaS founders, CodeCanyon sellers, agencies, ecommerce operators, service businesses, and teams that want a white-label Laravel AI support desk.
They train knowledge, configure widget and channel policies, let AI answer or suggest replies, escalate low-confidence conversations to humans, convert chats into tickets or CRM records, verify Envato purchases, and monitor billing, usage, reports, and audit logs.
Use it when the buyer needs self-hosted AI support with citations, confidence controls, human handoff, tickets, CRM, billing, channels, SaaS workspaces, Envato flows, APIs, webhooks, and addon connectors.
- Train knowledge from docs, FAQs, websites, and workspace sources
- Answer, suggest, summarize, or hand off based on confidence and channel policy
- Convert chats into tickets, leads, contacts, companies, and deals
- Verify Envato purchases and support eligibility for CodeCanyon sellers
- Operate plans, subscriptions, invoices, coupons, reports, audit logs, API tokens, webhooks, and connectors
- Knowledge-grounded AI answers with citations and QA signals
- Unified chat, email, channel, ticket, and handoff inbox
- Ticket, SLA, lead, contact, company, and deal connection
- Self-hosted white-label SaaS with billing, workspaces, APIs, webhooks, and connectors
- Live Chat Widget
- Unified Agent Inbox
- AI Replies
- AI Copilot
- Knowledge Base Training
- Citations And QA
Gallery
OvionDesk screens and product views
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Open Demo
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Precios
Choose the license after checking fit
Compare active tiers, support scope, and setup options before moving to checkout.
Product workflow
Core workflows in OvionDesk
Review the main operating areas a buyer should understand before opening the demo or choosing a license.
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AI Support Desk
The bot is tied into the support workflow, not isolated as a simple answer widget.
- Knowledge-based answers from FAQs, docs, websites, and workspace sources
- Citations, confidence score, provider latency, usage, and fallback reason
- Low-confidence handoff instead of pretending
- Auto-reply, suggested replies, summaries, and handoff-only channel policies
Unified Support Operations
Widget chat, email, channels, AI handoff, and connector events land in one agent inbox.
- Live chat widget and unified agent inbox
- Tickets, SLA workflow, email inbox, and human handoff
- WhatsApp, Telegram, Slack, and Meta-style channel structure
- Reports, audit logs, exports, API tokens, and webhooks
CRM, Billing, And Marketplace Sellers
Support conversations connect to sales, billing, and CodeCanyon support eligibility.
- Leads, contacts, companies, and deals
- SaaS billing, plans, subscriptions, invoices, and coupons
- Envato purchase verification for CodeCanyon sellers
- Support status, renewals, and ticket eligibility checks
White-label SaaS And Connectors
Each workspace owns its widget, knowledge, AI settings, contacts, tickets, reports, and billing limits.
- Multi-workspace and white-label SaaS setup
- WordPress, Laravel, and addon connector architecture
- Addons do not store OpenAI keys or duplicate AI logic
- Laravel core controls AI, billing, CRM, tickets, and usage
Demo access
Try the live OvionDesk demo
Open the hosted demo, use shared credentials when provided, and review the documentation for setup details.
Demo Login
admin@ovion.tech
Demo@12345
Buyer trust
Compatibility, review, and support checks
Digital purchases are reviewed case by case when the product is not as described or cannot be accessed.
6 months of setup and product support are included with this license.
Manual code review and compatibility checks are tracked before products are promoted.
Changelog
Version history
Initial OvionDesk marketplace release with self-hosted AI support desk positioning, 20 screenshots, live demo, docs, AI trust controls, handoff, inbox, tickets, CRM, billing, channels, Envato verification, SaaS workspaces, APIs, webhooks, and connector architecture.
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Product Q&A
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