Start with the workflow you need, compare up to four products, and then review the product-specific deployment prices.
TicketPro is the classic helpdesk. SupportHub is the customer/CX platform. OvionDesk is the self-hosted AI support desk where the bot is tied into inbox, knowledge, handoff, tickets, CRM, billing, channels, Envato, SaaS, APIs, and connectors.
Best when the buyer mainly needs ticket intake, requester portal, public support forms, SLA tracking, case files, reports, and traditional helpdesk operations.
Best when the buyer needs customer/CX operations: Customer 360, CX workflows, tenant customer context, analytics, support automation, and developer APIs around the support base.
Best when the buyer needs more than a chatbot: knowledge-grounded AI, citations, confidence, low-confidence handoff, unified inbox, tickets, CRM, billing, channels, Envato verification, SaaS workspaces, APIs, webhooks, and connectors.
| Product | Metrivio ERP | RestroPilot |
|---|---|---|
| Price | USD 999 | USD 699 |
| Platform | Laravel | Laravel |
| Version | 1.0.0 | 1.0.0 |
| Compatibilidad | Laravel 12, PHP 8.2+, MySQL/MariaDB | Laravel 12, PHP 8.2+, MySQL/MariaDB |
| License | License tiers | License tiers |
| Soporte | 6 months | 6 months |
| Requirements | PHP 8.2+, Composer 2.x, Laravel 12 compatible hosting | PHP 8.2+, Composer 2.x, Laravel 12 compatible hosting |
| Last updated | 2026-07-04 | 2026-07-10 |
| Demo readiness | Live demo linked | Live demo linked |
| Experience readiness | 91% | 91% |
| Before-buy checklist | Hosting and version check, Demo workflow check, Docs and changelog check | Hosting and version check, Demo workflow check, Docs and changelog check |
| Proof availability | Proof report available | Proof report available |
| Setup effort | Self-install with docs, Installation service | Self-install with docs, Installation service |
| Support confidence | 6 months support is listed for active license tiers. | 6 months support is listed for active license tiers. |
| Update history | v1.0.0 / 2026-07-04 | v1.0.0 / 2026-07-10 |
| Trust signals | Install readiness, Support scope, Update confidence | Install readiness, Support scope, Update confidence |
| Operations Core | Product catalog, Inventory workspace, Purchase lifecycle | - |
| Finance And Reports | Finance dashboard, Accounting documents, Receivables and payables | - |
| Governed AI | AI Cockpit, Ask ERP, AI request logs | - |
| Buyer-Ready Package | Root app ZIP, public_html ZIP, Checksum file | - |
| Service Operations | - | Menu publishing, Touch POS, Kitchen display system |
| Inventory And Guests | - | Recipes and BOM, Purchases and stock ledger, Wastage and variance |
| Restaurant SaaS | - | Tenant isolation, Restaurant plans, Branches and floors |
| Demo | Test drive Proof | Test drive Proof |
| Action | Comprar | Comprar |
