License tiers
Seeded products show app limits, support windows, and checkout price before purchase.
Open
Ovion Market help
Downloads, licenses, support, setup
Refund and license policy
Refunds and license questions are reviewed by support based on product access, delivery status, and issue details.
सपोर्ट
Ticket path
Policy
Buyer help
Docs
Readiness
Refund and license policy
Refund review checklist
Send the order email, product name, license key, screenshots or logs, hosting details, reproduction steps, and the outcome you are requesting.
What usually blocks a refund?
Change of mind, ignored published requirements, unsupported hosting, custom modifications, third-party conflicts, or missing troubleshooting details can prevent approval.
How are duplicate purchases handled?
Support checks payment records, order IDs, license usage, account ownership, and whether the original license was already used or abused.