Start with the workflow you need, compare up to four products, and then review the product-specific deployment prices.
TicketPro is the classic helpdesk. SupportHub is the customer/CX platform. OvionDesk is the self-hosted AI support desk where the bot is tied into inbox, knowledge, handoff, tickets, CRM, billing, channels, Envato, SaaS, APIs, and connectors.
Best when the buyer mainly needs ticket intake, requester portal, public support forms, SLA tracking, case files, reports, and traditional helpdesk operations.
Best when the buyer needs customer/CX operations: Customer 360, CX workflows, tenant customer context, analytics, support automation, and developer APIs around the support base.
Best when the buyer needs more than a chatbot: knowledge-grounded AI, citations, confidence, low-confidence handoff, unified inbox, tickets, CRM, billing, channels, Envato verification, SaaS workspaces, APIs, webhooks, and connectors.
| Product | HavenSuite |
|---|---|
| Price | USD 1,599 |
| Platform | Laravel |
| Version | 1.0.0 |
| Compatibility | Laravel 12, PHP 8.2+, MySQL/MariaDB, cPanel or VPS hosting |
| License | License tiers |
| Support | 6 months |
| Requirements | PHP 8.2+, Composer 2.x, Laravel 12 compatible hosting |
| Last updated | 2026-07-18 |
| Demo readiness | Live demo linked |
| Experience readiness | 91% |
| Before-buy checklist | Design the hotel operating model, Prepare production infrastructure, Configure external providers |
| Proof availability | Proof report available |
| Setup effort | Open the HavenSuite demo, Read HavenSuite documentation |
| Support confidence | 6 months support is listed for active license tiers. |
| Update history | v1.0.0 / 2026-07-18 |
| Trust signals | Install readiness, Support scope, Update confidence |
| Rooms, reservations, and stays | Floors, room types, rooms, amenities, layouts, and statuses, Reservations, walk-ins, website bookings, holds, waitlists, companies, and agents, Front desk, identity, registration, keys, extensions, moves, overrides, and checkout |
| Staff and room readiness | Cleaning boards, workload, SLAs, checklists, inspections, QR, and recurring work, Offline outbox, idempotent replay, stale-record detection, and conflict review, Maintenance tickets, parts, labor, costs, recurring issues, blocks, and revenue loss |
| Hotel finance and commerce | Folios, room and service charges, taxes, deposits, payments, refunds, and invoices, Split payers, company and agent billing, commissions, vouchers, and settlements, Cashier sessions, tender reconciliation, hotel-day closure, and night audit |
| Revenue, distribution, and intelligence | Rate calendars, seasons, packages, promotions, restrictions, corporate and agent rates, Direct booking website, deposits, confirmations, SEO, iCal, OTA mapping, sync, and retry logs, Occupancy, revenue, readiness, productivity, production, finance, exports, and snapshots |
| SaaS, multi-property, and reliability | Tenants, hotel memberships, plans, limits, free and paid subscriptions, Stripe, and PayPal, Access-filtered property portfolios, switching, group reports, and separate currencies, Hotel-scoped tokens, abilities, APIs, webhooks, delivery logs, retries, and auditing |
| Demo | Test drive Proof |
| Action | Buy |
