Start with the workflow you need, compare up to four products, and then review the product-specific deployment prices.
TicketPro is the classic helpdesk. SupportHub is the customer/CX platform. OvionDesk is the self-hosted AI support desk where the bot is tied into inbox, knowledge, handoff, tickets, CRM, billing, channels, Envato, SaaS, APIs, and connectors.
Best when the buyer mainly needs ticket intake, requester portal, public support forms, SLA tracking, case files, reports, and traditional helpdesk operations.
Best when the buyer needs customer/CX operations: Customer 360, CX workflows, tenant customer context, analytics, support automation, and developer APIs around the support base.
Best when the buyer needs more than a chatbot: knowledge-grounded AI, citations, confidence, low-confidence handoff, unified inbox, tickets, CRM, billing, channels, Envato verification, SaaS workspaces, APIs, webhooks, and connectors.
| Product | Ovion ShipOS |
|---|---|
| Price | USD 1,499 |
| Platform | Laravel |
| Version | 1.0.0 |
| Compatibility | Laravel 12, PHP 8.2+, MySQL/MariaDB, cPanel or VPS hosting |
| License | License tiers |
| Support | 6 months |
| Requirements | PHP 8.2+, Composer 2.x, Laravel 12 compatible hosting |
| Last updated | 2026-07-21 |
| Demo readiness | Live demo linked |
| Experience readiness | 91% |
| Before-buy checklist | Design the operating network, Prepare production infrastructure, Validate external adapters |
| Proof availability | Proof report available |
| Setup effort | Open the ShipOS demo, Read ShipOS documentation |
| Support confidence | 6 months support is listed for active license tiers. |
| Update history | v1.0.0 / 2026-07-21 |
| Trust signals | Install readiness, Support scope, Update confidence |
| Shipment and network operations | Guided creation, bulk import, tracking numbers, labels, package data, services, COD, and pickups, Tables, Kanban, timelines, attachments, attempts, proof, bulk updates, and global search, Hub queues, configurable scans, bags, manifests, transfers, sorting, holds, and missing-scan alerts |
| Dispatch, riders, and customer delivery | Route building, ordered stops, estimated times, workload limits, assignments, reassignments, and closure guards, Rider PWA, scanning, arrival, success, failure, evidence, cash, location, offline actions, and sync, Public branded tracking, privacy-safe events, expected milestones, exceptions, and support information |
| COD, merchant, and pricing operations | Zones, cities, services, versioned rate cards, weight and location rules, quotes, and merchant rates, Rider cash, handovers, deposits, COD verification, wallets, settlement batches, payouts, and adjustments, Deductions, disputes, invoices, payables, financial ledgers, reconciliation, histories, and attachments |
| Connect, intelligence, and administration | Versioned Sanctum API, scoped abilities, merchant keys, signed webhooks, retries, logs, monitoring, and test console, Encrypted connector settings and readiness checks for commerce, messaging, maps, payments, email, and accounting, Delay, COD, merchant, payout, route, exception, customer, support, and report decision support with approvals |
| Demo | Test drive Proof |
| Action | Buy |
