TicketPro Docs | Ovion Market
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TicketPro docs

TicketPro brings tickets, teams, customers, SLAs, approvals, evidence, automation, reporting, billing, and platform operations into one production-ready support desk.

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Overview

What this docs page covers

TicketPro brings tickets, teams, customers, SLAs, approvals, evidence, automation, reporting, billing, and platform operations into one production-ready support desk.

ticketpro-support-desk 0 docs found TicketPro screenshots and CodeCanyon listing panels copied from the reference app
Developer notes

Source inventory and readiness

Source
laravel_app
Version
1.0.0
Requirements
8 listed
Docs
25 found
Screenshots
20 public screenshots plus 10 CodeCanyon listing panels ready

Upload readiness: Installer, docs, screenshots, CodeCanyon preview panels, demo credentials, billing tiers, and support-operations metadata are prepared for launch review.

Requirements

Install and environment checks

  • PHP 8.2+
  • Composer 2.x
  • Laravel 12 compatible hosting
  • MySQL or MariaDB database
  • BCMath, cURL, DOM, Fileinfo, GD, Mbstring, OpenSSL, PDO MySQL, XML, and Zip extensions
  • Writable storage and bootstrap/cache directories
  • Queue worker and scheduler for SLA checks, automation, reports, email, and operations jobs
  • SMTP or provider credentials for production email and ticket notifications
Package

Files and inventory

  • Laravel application source
  • Database migrations and seeders
  • Browser installer and setup flow
  • Admin support operations workspace
  • Requester portal and public support flow
  • Ticket automation, playbooks, reports, and operations modules
  • Static documentation
  • Update, backup, and production readiness notes
Changelog

Version notes

v1.0.0 2026-06-29

Initial TicketPro marketplace release with support portal, requester portal, ticket workspace, SLA, approvals, evidence files, video consultations, reports, integrations, security, operations, docs, screenshots, and demo positioning.

Related guide

The Support Ticket That Starts With "It Is Not Working"

A support desk field note for turning vague customer messages into owned tickets, useful replies, evidence, SLA context, and a clean close.

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